Your property managers aren't managing. They're answering messages.
Long lets, short lets, residential and commercial. Maintenance requests, leasing, renewals and guest messages, handled by people who learn your system.
Tell us what you need
A tenant's heating goes out at 7am.
By 9am there are four more maintenance requests, two viewing enquiries, and a renewal that should've gone out last week.
Your property manager handles all of it.
And the new landlord you've been trying to sign gets a reply on Friday.
Tell us what you needMaintenance Coordinator
Logs requests, books contractors, follows up until the job is closed
Leasing Assistant
Enquiries, viewings booked, applications and referencing
Property Management Assistant
The day-to-day admin behind every unit
Tenant Support
Calls, emails and portal messages, answered properly
Short-let Coordinator
Guest messages, listings and turnover scheduling
Accounting Assistant
Rent, arrears and owner statements, kept up to date
Plus the roles that work everywhere: executive assistants, marketing, admin, customer success. See shared roles
Don't see yours? Tell us the role and we'll tell you honestly if we can fill it.
We don't keep a bench of people waiting. We source for your role, so we look for people who already know the software you run on. For example:
Viewings, inspections and anything legal, like serving notices, stay with your local team.
And anything that touches money, you keep the final approval. Always.
Our longest placement has been with the same client for over four years. In property management, where staff turnover is the norm, that's the number that matters.
"Ron has been doing great in his support role for the both of us."
Property management company